09 Apr 2020

2020, CrossCulture
Cover Title
Why should you take your cross-culture module online? In 2018, I wrote a post which was titled 3 reasons your online cross culture module is not working. That made sense. Now? I am eating my words! I am now telling you to take your cross-culture module online.My 2018 post talked about 3 things: 1. ONLINE CROSS CULTURE MODULES LOSE OUT ON ATTENTION2. ONLINE CROSS CULTURE PRESENTATI...
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30 Mar 2020

2020, Beads of Hope, communications, CrossCulture, LEGO(R) SERIOUS PLAY(R) 8 Comments
My30DayTransformation
My 30 Day Transformation If I signed up for the #30DayBloggingChallenge, conceived and run by Sarah and Kevin Arrow, I knew what I had signed up for. I knew it would challenge me. (I had done this twice before!). But the desire to learn something new (and there’s always something new!) was always there. My 30 Day Transformation From weakling to warrior If I started with trepid...
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20 Mar 2020

2020, CrossCulture 2 Comments
The world is one family
The World is One Family : say Italy and Spain Sounds of singing have emanated from Italian balconies to those in New York. The Spanish clapping sequence is now ringing through the world to be followed by (I am sure) a thunderous echo in India on Sunday at 5 pm. (Hopefully it will happen on time and for 5 minutes. Knowing Indian Standard Time, it may last for an hour!) But I digress. ...
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19 Mar 2020

2020, CrossCulture
The Crosscultural aspect of COVID-19
The Crosscultural Aspect of COVID-19 The alarm bells have rung. And countries and governments have sat up and taken notice. They have rung and they have wrung the best out of people. Spreading panic and fear initially, slowly settling into a reality check and now ensuring that compliance comes not from fear but from a place of understanding. As the information dam bursts open and the ...
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18 Mar 2020

2020, CrossCulture 2 Comments
united states through the culture lens
United States. Through the culture lens. US. And them. If you see United States through the culture lens you find many strange revelations. Cross culture communications often take a tumble because we view ‘other people’ or those outside our country as them. It’s they, it’s the other, it’s the stranger among us. In the wake of the COVID-19 pandemic however we are all the same: a specie...
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17 Mar 2020

2020, CrossCulture 1 Comment
Italy through the culture lens
Let's look at Italy through the culture lens In continuation of the series on COVID-19 and cross culture(links at the end of this post), here’s a look at how Italy is facing the #coronavirus crisis.Italy is currently the country with the second highest number of Coronavirus cases after China.* Advice from Italy Just a day or two ago a film made by Italians did the rounds. It was...
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16 Mar 2020

2020, CrossCulture 4 Comments
Blurred Boundaries: Cross Culture & Covid19 Yesterday I started the day with the most positive video regarding COVID-19 ever since the outbreak that of nurses removing their masks after the last of the temporary  quarantine facility in China shut down. As we move into Stage 2 of the #coronavirus pandemic in India, China is gracefully and gratefully reporting as few as 13 new ca...
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15 Mar 2020

2020, communications, CrossCulture 1 Comment
Cross cultural communications and the coronavirus In a world ravaged by the horrific health threat and its impact of the #coronavirus and the resulting #COVID-19, people have suddenly come to realise some home truths that are far beyond boundaries (thought those are being tested to breaking point) as each one is looking at the other for solutions. Never before has the world been more ...
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25 Jul 2019

communications, CrossCulture, Customer Experience
So who needs customer experience? For the longest time, customer experience was limited to the hotels or the hospitality industry. The world of hotels bends backwards for this. In India, 5 star hotels have tall large turbaned men welcoming you at the entrance, women in traditional attire garlanding you with the saffron flowers and walking you through marbled passageways to your luxu...
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25 Jul 2019

communications, CrossCulture, Customer Experience, Training
I’ve built a stellar team that has degrees and portfolios and awards filling reams of resume pages. I’ve interviewed newbies who come with truckloads of certificates, certifications and diplomas that cover all the letters of the alphabet. I've got the skill sets, capabilities and prerequisites to run this tight shop to perfection. Truly I think I’ve arrived. And then someone from my tea...
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