You’ve got your new business set up. You’ve got a five-year plan. You’ve got the funding.The space, the resources, the will to succeed. And, you’ve been smart enough to add marketing to the mix.Not only that, you are a new age entrepreneurial venture. You’ve added social media!!!!WOW!You’re all set to succeed. You are all set to gear up for all the numbers that will come in. But are you ...

I recently needed a cab to take me to the airport at 5 am. Nothing new in that. Except that earlier I had a driver who lived close by. The new one does not. And it made sense to me, with the spate of new cab services now vociferously advertising their efficient services to call in for one.I had done this before when #Merucabs were first launched. But living just a short distance away fro...

It's easy to get customers. There is always a demand in this country of billions.Now it's easy to lose the customers you have too.Reliance Broadband shows you the way.1. Identify regular, loyal customers. Cut off their internet connection without any prior notice or intimation.2. Play table tennis with complaint calls - send it to the technical department to keep the customer engaged for...